Ready to Begin Your Therapy Journey?
Our simple, supportive intake process is designed so you feel heard from the very first step. Most new clients hear back the same day.
Here’s Exactly What Happens Next
Prefer to email or call?
inquiry@chicagocounselingcenter.com or (773) 932-9597 Ext 1
How to Submit Your Inquiry?
Three easy ways — choose what feels most comfortable
Fill out our secure New Client Intake Form. It takes about 5–10 minutes and lets us match you with the right clinician right away.
Send a quick note to inquiry@chicagocounselingcenter.com. Tell us what you’re looking for and we’ll reply promptly.
Our client-first process — transparent every step of the way
(773) 932-9597 Extension 1 — our team answers during business hours and can often get you scheduled the same week.
Assessment inquiries (autism, neuropsychological, etc.) or general questions? Use our general contact form.
How to Submit Your Inquiry?
Same-day response
We reply to most intake inquiries the same business day
Clinician matching
We’ll connect you with a therapist who specializes in what you’re facing (or you can choose from our team)
We verify benefits before your first appointment.
Quick insurance check (if using insurance)
Scheduling
We’ll offer times that work for you, in-person in Chicago or via secure telehealth.
First appointment booked
You’re all set. If you have any challenges or ways we can better your experience, always email us!
Your First Session — The Intake Appointment
What actually happens in that first intake session?
Your first appointment is called an intake session. During this appointment we’ll:
Get to know you and the challenges you’re facing
Assess goodness-of-fit (so you feel confident we’re the right team)
Begin shaping your personalized treatment goals together
Many clients leave their first session already feeling hopeful and with a clear next-step plan.
Preparing for Your Intake
What actually happens in that first intake session?
Short helpful list:
Make sure you got your insurance verified by our billing team (if you completed the booking form then you will have been contacted by our team prior to your appointment)
If there are any issues or questions you have email: inquiry@chicagocounselingcenter.com
Think about what you’d like to focus on (no pressure to have it all written down)
Jot down any questions you have for us to make your therapeutic journey more comfortable
You’ll receive all appointment information (I.e., clinician name, bio, insurance verification) prior to your first appointment.
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Fill out our Intake Form on the booking page. We’ll take it from there.
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Your first appointment is an intake session where we assess fit, get to know you, and start shaping your treatment goals together.
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Yes — Blue Cross/Blue Shield PPO, Blue Choice PPO, Cigna, Aetna PPO/POS, and United/Optum. Out-of-network options also are available.
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Initial 55-min session: $195 Follow-up 55-min: $170 (Full rates listed on the FAQ page)
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Yes — secure virtual therapy across Illinois, Indiana, Wisconsin, Michigan, Missouri, and Ohio. In-person sessions also available in Chicago.
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We respond to most inquiries the same day and usually have openings within the week.
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Yes. We strictly follow HIPAA standards with secure software and procedures.
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No problem at all — we’ll help you find someone who is. Your well-being comes first.
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Please give at least 24 hours’ notice to avoid a fee.
Frequently Asked Questions
Still have questions? Here are the answers new clients ask most
Booking
Ready to Take the Next Step?
Schedule an appointment with our expert clinicians and start your journey toward healing. Whether you're seeking therapy, assessments, or consultation, we’re here to support you with compassionate, specialized care. Request a appointment today.